Terms of service

TERMS OF SERVICE
Last updated: October 21, 2026

1. OVERVIEW
This website is operated by SnugglePaw. Throughout the site, the terms “we,” “us,” and “our” refer to SnugglePaw.
SnugglePaw offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Services” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, and other users.
Please read these Terms carefully before using our website or purchasing our products. By accessing or using any part of the website, you agree to be bound by these Terms.
If you do not agree with these Terms, you should not use our website or purchase our products.

2. ELIGIBILITY AND ACCOUNT INFORMATION
By using this website, you represent that you are legally capable of entering into a binding agreement under applicable law.
You agree to provide accurate, current, and complete information when placing an order or creating an account.
You are responsible for maintaining the accuracy of your account and contact information.

3. OUR PRODUCTS
We make reasonable efforts to display product descriptions, images, colors, sizes, and other product information as accurately as possible.
However, we do not guarantee that product images, colors, or other visual representations will appear exactly the same on every device or screen.
We reserve the right to modify product descriptions, availability, specifications, and pricing at any time without prior notice.
All product purchases are subject to availability.

4. ORDERS AND ACCEPTANCE
When you place an order through our website, you are making an offer to purchase the products in your order.
We reserve the right to accept, reject, or cancel an order for any lawful reason, including product availability, pricing errors, suspected fraud, or other order-related issues.
If we cancel an order after payment has been processed, we will issue an appropriate refund to the original payment method.
Your order is not considered accepted until we confirm the order and/or begin processing it.

5. PRICES AND BILLING
All prices displayed on our website are subject to change without notice.
We reserve the right to correct pricing errors, inaccuracies, or omissions, including after an order has been placed.
You agree to provide current, complete, and accurate billing and payment information.
By submitting payment information, you authorize the applicable payment provider to process the transaction associated with your purchase.

6. SHIPPING AND DELIVERY
We ship products through third-party fulfillment and shipping providers.
Because fulfillment and transportation may involve third parties, delivery times may vary depending on destination, carrier, processing times, customs, weather, and other circumstances outside our reasonable control.
We will provide available shipping information and estimated delivery times where applicable.
Estimated delivery times are not guaranteed unless expressly stated otherwise.
If an order is significantly delayed, lost, or otherwise affected by a delivery issue, please contact us at:
info.pawguard30@gmail.com
Nothing in these Terms limits any consumer rights or remedies that cannot legally be excluded.

7. THIRD-PARTY FULFILLMENT
SnugglePaw may use third-party suppliers, fulfillment providers, shipping companies, and other service providers to process and deliver orders.
These third parties may fulfill orders from locations other than SnugglePaw's business address.
However, SnugglePaw remains responsible for the customer transaction, including applicable customer service, refunds, returns, and other obligations described in our policies.

8. RETURNS AND REFUNDS
Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.
Please review our Return & Refund Policy before making a purchase.
If there is a conflict between these Terms and the Return & Refund Policy regarding returns or refunds, the Return & Refund Policy will control for those matters.

9. INTELLECTUAL PROPERTY
All content appearing on this website, including text, graphics, logos, images, product descriptions, designs, and other materials, is owned by or licensed to SnugglePaw or used with permission, unless otherwise stated.
You may not reproduce, distribute, modify, copy, publish, sell, or exploit our website content without prior written permission, except where permitted by applicable law.
The SnugglePaw name, branding, logos, and related materials may not be used without authorization.

10. OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools or services that we do not control or operate.
Your use of such third-party tools may be subject to the terms and policies of the applicable third-party provider.
We are not responsible for the availability, functionality, or performance of third-party tools.

11. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
These links are provided for convenience and do not necessarily constitute an endorsement.
We are not responsible for the content, privacy practices, products, services, or policies of third-party websites.
You access third-party websites at your own risk.

12. SHOPIFY
Our store is hosted and powered by Shopify.
Shopify provides the ecommerce platform that allows us to sell our products and services to you.
However, the purchase of products through our store is a transaction between you and SnugglePaw. Shopify is not the seller or merchant of record for products sold through our store.

13. PRIVACY
Your submission of personal information through our website is governed by our Privacy Policy.
By using our website, you acknowledge that your information may be collected and processed as described in our Privacy Policy and as permitted by applicable law.

14. CUSTOMER FEEDBACK AND REVIEWS
If you submit reviews, comments, feedback, photographs, suggestions, or other materials to us, you grant SnugglePaw permission to use, reproduce, modify, publish, and display that content for lawful business and marketing purposes, subject to applicable law.
You represent that you have the necessary rights to submit such content.
You agree not to submit content that is unlawful, fraudulent, misleading, defamatory, threatening, obscene, or infringing upon the rights of another person.

15. ERRORS AND INACCURACIES
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other information.
We reserve the right to correct errors and update information when necessary.
If an error materially affects an order, we may contact you regarding the appropriate resolution.

16. PROHIBITED USES
You may not use our website or its content:
For any unlawful purpose
To violate applicable laws or regulations
To infringe upon the rights of others
To submit false or misleading information
To engage in fraudulent transactions
To interfere with the security or operation of the website
To distribute malicious software
To collect personal information from other users without authorization
To attempt to gain unauthorized access to our systems
To engage in activities that could damage or disrupt our website or services
We reserve the right to restrict or terminate access to the website for prohibited or unlawful activities.

17. TERMINATION
We may suspend or terminate your access to our website or services if you violate these Terms or applicable law.
Termination does not affect obligations or rights that arose before termination.
Any provisions that by their nature should survive termination will remain in effect.

18. DISCLAIMER
To the maximum extent permitted by applicable law, our website and services are provided on an “as available” basis.
We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
Nothing in these Terms excludes or limits warranties, rights, or remedies that cannot legally be excluded or limited under applicable law.

19. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, SnugglePaw will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.
Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

20. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold SnugglePaw harmless from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.
This provision does not apply to the extent that such liability results from SnugglePaw's own unlawful conduct or cannot legally be shifted to you.

21. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

22. WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with our other published store policies, constitute the entire agreement between you and SnugglePaw concerning your use of our website and services, unless otherwise required by applicable law.

23. ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.
We may assign or transfer our rights and obligations as part of a business transaction, reorganization, sale, or other lawful transfer.

24. GOVERNING LAW
These Terms will be governed by and interpreted in accordance with the laws applicable to SnugglePaw and its business operations, without regard to conflict-of-law principles.
Nothing in this section limits any mandatory consumer protections or rights available to you under the laws applicable to your transaction.

25. CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms at any time.
The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

26. CONTACT INFORMATION
If you have questions about these Terms of Service, please contact us:
SnugglePaw
Email: info.pawguard30@gmail.com
Business Address:
Hispanola Road 228 Tavernier Florida United States